FAQS
Shipping • Returns • Contact Us
Can I cancel my order after I’ve made a purchase on the website? – Yes, you can.
We offer immediate order cancellations up to a limit of 6 hours after purchase – so if you change your mind within that time – send us a message and we’ll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? – Our Guarantee.
Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure the satisfaction of your purchases.
We’re confident our premium curated product selection will meet or exceed your expectations but if you want to make a return – please contact our support team at the contact us page and we will respond as soon as possible to assist with the process.
What types of Payment do you accept? – All Standard Payments.
We accept all Payments by Visa, Mastercard, Discover, Amex, Diners Club, And Jcb.
What are your shipping options?
Currently, we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We’ll make it up to you in case it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we’ll work it out with you.
If you have any questions regarding your order, please don’t hesitate to contact us:
Phone : +1 626-979-4169
Mail: whatbae.beauty@gmail.com
Business address :
WHATBAE LLC
10073 VALLEY VIEW ST # 163
CYPRESS CA 90630-4601
Mon – Fri / 10:00AM – 5:00PM (PST)
Can I cancel my order after I’ve made a purchase on the website? – Yes, you can.
We offer immediate order cancellations up to a limit of 6 hours after purchase – so if you change your mind within that time – send us a message and we’ll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? – Our Guarantee.
Our return policy lasts 30 days beginning only when our package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure the satisfaction of your purchases.
We’re confident our premium curated product selection will meet or exceed your expectations but if you want to make a return – please contact our support team at the contact us page and we will respond as soon as possible to assist with the process.
What types of Payment do you accept? – All Standard Payments.
We accept all Payments by Visa, Mastercard, Discover, Amex, Diners Club, And Jcb.
What are your shipping options?
Currently, we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We’ll make it up to you in case it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we’ll work it out with you.
If you have any questions regarding your order, please don’t hesitate to contact us:
Phone : +1 626-979-4169
Mail: whatbae.beauty@gmail.com
Business address :
WHATBAE LLC
10073 VALLEY VIEW ST # 163
CYPRESS CA 90630-4601
Mon – Fri / 10:00AM – 5:00PM (PST)